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Annual Maintenance Software

Annual Maintenance Software New Era Webtech


Our annual software maintenance program helps to ensure long term support and uninterrupted operation of your archival storage subsystem.

With Annual Maintenance from us, you'll have access to product updates and other important benefits so that you can continue to solve your toughest data interoperability challenges.

An active annual software maintenance agreement helps to ensure the long-term support and operation of critical computing environments. The absence of a annual software maintenance agreement greatly restricts access to technical assistance and new software releases. This can result in interruption of normal system operation and extended down time.



Annual Maintenance Software Benifits

  • Direct notification of free software updates including hot fixes, service releases, and documentation updates.
  • Discounts on online training and certification programs to increase productivity for staff and administrators.
  • Remote support using secure remote access tools that enable the technician to see what you see, so we can assist you with a resolution faster.
  • Priority response to error reports.
  • Priority response to customer support inquiries by a Senior Customer Support Technician.

Awesome Clients

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